Our Values

1. INTEGRITY – We are straightforward and adhere to the facts. We express ourselves clearly and correctly and live up to our word.

2. SERVICE ORIENTATION – Our priorities are established by the needs of our patients.

3. RESPECT FOR PEOPLE – We treat people with respect. We celebrate success, both personal and professional. We enjoy our work.

4. PERSONAL ACCOUNTABILITY – We know our responsibilities and do not blame others or seek excuses.We recognize achievement and address marginal performance.

5. TEAMWORK – The word “we” refers to everyone required to serve the patient (the physicians, central staff, departmental staff, etc.). We act in the best interest of the team, are accountable for the results of the entire team, and together share our successes or failures. We have an atmosphere of openness, honesty and trust.

6. EMPOWERMENT – We have a bias for action and expect all employees to be proactive in decision making and problem-solving. We delegate authority to match responsibility and expect decision making to occur at all levels.

7. INNOVATION – Nothing will stand in the way of serving patients and others well. We change anything to improve our service. We are dedicated to learning.

8. FOCUS – We have a sense of urgency in pursuit of our mission. We will not waste our time or energy on unproductive attitudes or activities.